Jen Staves – Medium

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Jen Staves

Designs for the future

Next steps for design at HM Courts and Tribunal Service and next steps for me

3 min readNov 2, 2022

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An image of a blank A5 sketchbook, open, with a black pen resting on it.

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Jen Staves

Weeknote 24, for 11–15 Jul 2022

Unstructured emails, court visit plans and join-ups upon join-ups

4 min readJul 15, 2022

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5 floors with many differently-coloured doors along each level

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Jen Staves

Weeknote 23, for 20–24 June 2022

Coming up for air after 7 weeks

6 min readJun 24, 2022

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The Ministry of Justice building in London — a grey building with lots of windows against a blue sky with lots of windows.

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Jen Staves

Weeknote 21, for 28 March — 1 April 2022

Discomfort zones + knotty problems = neurons firing

4 min readApr 1, 2022

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A blurred image of the affinity sort of the problem spaces I gave the team around clear, evolving standards. There are over 100 outcomes, organised into concentric circles — 10 different ‘types’ of categories, groups into three main areas around culture, process and product.

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Jen Staves

Weeknote 20, for 28 Feb-11 March 2022

Using my voice to best effect, content strategy at Services Week, analysing our content design capability data and clear evolving standards

6 min readMar 11, 2022

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Weeknote 20, for 28 Feb-11 March 2022

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Jen Staves

Weeknote 19 for 7–11 February 2022

Reflections on organisational change

5 min readFeb 11, 2022

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This model shows that when there is a jolt that poses a threat to trust, how trust preserving practices such as cognitive bridging, emotional embodying and inclusive enacting, along with enabling mechanisms like mobilising established trust foundations and understanding of role can preserve organisational trust.

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Jen Staves

Weeknote 18 for 31 Jan-4 Feb 2022

Concentric circles, train journeys and lots of connections

4 min readFeb 4, 2022

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A multicoloured circle with a lot of big and small circles within, overlapping at various points

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Jen Staves

Weeknote 17 for 24–28 January 2022

In search of evidence and progress

4 min readJan 28, 2022

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A blue sticker that says ‘Content is our product’ on a silver laptop

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Jen Staves

A Weeknote 16 for 17–21 January 2022

Feeling restored, vulnerability, collaborating for better outcomes and thinking about what’s next

5 min readJan 21, 2022

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A Weeknote 16 for 17–21 January 2022

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Jen Staves

Weeknote 15, for 1–5 November

Community maturity, content strategy, collaborative working, profession management and notes on patience.

5 min readNov 5, 2021

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Many red, blue, yellow and white paper triangles scattered on a larger sheet of paper.

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Jen Staves

Jen Staves

User-centred design and service delivery leadership.Head of UCD. @hmctsgovuk, formerly @dfe_digitaltech @explorewellcome @explorify @tradegovuk.

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