Leader — digital/product/service design/research/strategy — and mother

#marketing #AI #GenerativeAI #art #music #traveling #journalism #fintech #climatechange #food #pilates #photo #volunteer

Making services work better for all people; Head of Design at German govt’s Digital Service, former Head of Service Design at UK Gov; Service Gazette co-editor

Designer and leader. Working with organisations and teams to deliver great products and services / also find me at benholliday.com

Reflecting on the complexity of systems and making change in government @UKCivilService . Part of @OneTeamGov

20+ years of experience leading and working in multi-disciplinary and cross-functional teams. Digital Product, Design, Research, Strategy, Engagement, Culture.

Head of Architecture @DfE_DigitalTech and @educationgovuk. Tech, strategy, music, bass, motorsport and comedy. Introvert. All views my own.