Leader — digital/product/service design/research/strategy — and mother
#marketing #AI #art #music #traveling #reading #journalism #fintech #fashion #climate #yoga #photo #volunteer
Making services work better for all people; Head of Design at German govt’s Digital Service, former Head of Service Design at UK Gov; Service Gazette co-editor
Designer and leader. Working with organisations and teams to deliver great products and services / also find me at benholliday.com
Reflecting on the complexity of systems and making change in government @UKCivilService . Part of @OneTeamGov
20+ years of experience leading and working in multi-disciplinary and cross-functional teams. Digital Product, Design, Research, Strategy, Engagement, Culture.
Head of Architecture @DfE_DigitalTech and @educationgovuk. Tech, strategy, music, bass, motorsport and comedy. Introvert. All views my own.
User-centred design and service delivery leadership.Head of UCD. @hmctsgovuk, formerly @dfe_digitaltech @explorewellcome @explorify @tradegovuk.
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